Frequently Asked Questions (FAQs)

As long as you don’t need it immediately… No judgement here! 😁 We’ve all had one of those weeks before. 🍸 Then often the best place to buy Slake Gin is our online shop. As a small independent distillery the majority of our sales are direct to consumers. We deliver nationally with a variety of 24-48 hour shipping options (e.g. Royal Mail, Parcelforce & DPD). If you are in a bit of a hurry though. Is it really their birthday again already? Give us a call and we’ll be able to put you in touch with your closest retailer.

Well, that rather depends on the recipe! Our Sussex Dry Gin is a herbal and citrus forward gin that pairs well with fresh rosemary and ruby grapefruit. 🍊 🌿 Whereas, our Hedgerow Gin is more fruity and floral and pairs particularly well with elderflower and dark or red fruits like blackberry and raspberry. 💮🍓Our newest, Alexander Gin is our most herbal & botanical recipe and pairs well with cucumber or bay & lemon. 🥒🍋🌿

You can see all our service reviews here and you’ll find some product reviews on our product pages for Sussex Dry Gin and Hedgerow Gin as well as various fabulous sources online too! 🌟 Thanks to all who have taken the time to share their reviews! 💖

• Trustpilot
• Facebook
• Google
• muddystilhettos.co.uk
• ginfuelledbluestocking.co.uk
• titlesussex.co.uk
• distiller.com

You can find us on Google Maps and absolutely! Please email or call to arrange a visit. You can collect orders from the distillery or book a tour, tasting or cocktail masterclass at The Chalk House for up to 10 people from £35 per head.

You can get directions via Google Maps. Worthing is well-connected by train (on the mainline Southern Rail service from Littlehampton to London Victoria) or bus (700 coastliner). 🚆🚌 It’s around a 5-10 minute walk to the distillery from the train station or a very short taxi ride. 🚶🏽 Alternatively, you can cycle directly to the distillery. 🚲 Or drive and park in one of the nearby car parks (Guildbourne centre or Union Road NCP are both a 5 min walk away). 🚗🅿️

Yes! If you order is a gift, please notify us using the ‘Order notes’ box on the checkout page. 🎁 You can also request a short hand-written message to the recipient. ✉️

If your order is being delivered locally we may opt to deliver without packaging. This helps us to minimise our environmental impact, but it can spoil the surprise if the wrong person answers the door! So, please let us know if you need us to conceal the contents! 🤫

Yes, of course! By default we do not include an invoice or packing list in the box as orders are often gifts. If you need an invoice or a packing list, please request one using the ‘Order notes’ box on the checkout page. 🧾

Yes! Please, let us know when you’d like to collect using the ‘Order notes’ box on the checkout page. ✍️ We’ll get back to you to confirm. If you need it quickly, please email or call first to check we’re available. We’re often able to offer sameday collections. 🎁💨

As a small manufacturing business it really helps our productivity being able to sell direct online 24/7 and manage deliveries & collections around our production schedule. This helps us offer you incredible value, a top quality product & service at an affordable price.  🤑

Depending on the shipping option selected we offer expedited next day services via Royal Mail Tracked 24, Parcelforce or DPD. 🚚💨 Please, order before 1pm for next day services. If it’s super urgent, give us a call on 01273 457765 to confirm too. ☎️

Our national ‘no rush’ service is normally sent via Royal Mail Tracked 48 hour. 🐌✉️ Generally speaking these arrive in 2-3 days from dispatch, but 3-5 days is possible. These orders are tracked and you will recieve a tracking code, but if you have not recieved your parcel within 5 days, please get in touch so we can help. 📦

Our local ‘no rush’ service is typically one of the team dropping it off to you when we’re next passing your area! Not only is this efficient for us, but it helps the environment too as we can combine our deliveries to certain areas. 💚 Besides we like to see your smiling faces! 😀

Consequently, places further across Sussex can often takes a bit longer than those closer to the distillery e.g. Shoreham, Worthing, Hove are often only 1-2 days, sometimes the same day! 📦💨 You can always upgrade to next day or leave us a message in the ‘Order notes’ if it’s time sensitive! ⏱️

Yes! If you need to specify a safe place or a particular day for delivery, please request it using the ‘Order notes’ box on the checkout page. 📆 Depending on the shipping method used this may or may not be possible. A shipping upgrade could be required, but we’ll get in touch to let you know if so.